Critical Success Factors (CSF)
Critical Success Factors (CSF): Necessary conditions for success that can be measured quantitatively for effectiveness, economy, and efficiency, those few areas where satisfactory performance is essential in order for a business to succeed, characteristics, conditions, or variables that have a direct influence on a customer's satisfaction with a specific business process, the set of things that must be done right if a vision is to be achieved.
Source: https://cscmp.org/sites/default/files/user_uploads/resources/downloads/glossary-2013.pdf
Web site to visit: https://cscmp.org
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